3y77's Privacy Policy

1 Introduction & Purpose of the Policy

3y77 operates a safe, reliable, and transparent online betting and casino platform for users in Bangladesh. Your privacy matters to us. We believe users have the right to know how their information is being used.

This privacy policy explains what types of information we collect, why we collect it, how we store it, and who we share it with — when you use the 3y77 website, mobile version, or application, open an account, make a deposit or withdrawal, or contact our customer support.

This policy has been prepared in accordance with applicable data protection regulations in Bangladesh and international best practices. 3y77 is committed to always handling your personal information to the minimum extent necessary, transparently, and securely.

2 What Information We Collect

For the purpose of account registration and service delivery at 3y77, we may collect the following types of information:

2.1 Identity Information

• Full name and date of birth (for age verification).
• National ID (NID) number or passport details — used for identity confirmation.
• Current address and contact details.
• Email address and mobile number.

2.2 Financial Information

• bKash, Nagad, Rocket account numbers (for transaction verification).
• Bank account details — only for bank transfers.
• Deposit and withdrawal history and transaction records.

2.3 Usage Information

• IP address, browser type, operating system, and device information.
• Browsing patterns on the site, pages visited, and session duration.
• Betting history, gameplay data, and preferred game types.
• Information collected through cookies and similar tracking technologies.

2.4 Communication Information

• Records of conversations with customer support via live chat or email.
• Details of complaints, suggestions, or requests.

3 Purpose of Data Collection

3y77 does not collect unnecessary information. Each piece of information collected has a specific and legitimate purpose:

• Account Management: To handle registration, login, password recovery, and account security.
• Identity Verification: To confirm that the account holder is at least 21 years old and to prevent fraud.
• Financial Transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• Customer Service: To provide support via 24/7 live chat and email and to resolve issues.
• Security & Fraud Prevention: To detect and prevent suspicious activity, account hacking, and unauthorized access.
• Responsible Gaming: To identify patterns of addiction and provide timely support to users.
• Service Improvement: For analytical purposes to improve the platform experience and functionality.
• Legal Obligations: To respond to lawful requests from any government or regulatory authority under applicable law.

4 Data Sharing & Disclosure

3y77 never sells, rents, or shares your personal information with third parties for commercial purposes. When it comes to disclosing information, we follow the policy below:

4.1 Payment Partners

Necessary financial information is exchanged with payment service providers such as bKash, Nagad, Rocket, and banks to complete transactions. This information is used solely to complete the relevant transaction.

4.2 Technology & Service Providers

We work with trusted technology partners to operate the platform. These partners work on behalf of 3y77 and cannot use your information beyond our instructions.

4.3 Legal Obligations

If it becomes necessary to disclose information under a court order, lawful government directive, or legal requirement, we will be obligated to do so. In such cases, we will always disclose only the minimum information necessary.

4.4 Business Transfers

In the event of a future business merger or acquisition, user information may be transferred, but the new operating party will also be bound to comply with the terms of this privacy policy.

5 Cookies & Tracking Technologies

The 3y77 site uses cookies and similar tracking technologies. These help improve your browsing experience and ensure the site functions properly.

5.1 Types of Cookies

• Essential Cookies: These are essential for maintaining login sessions, security verification, and core platform functionality, and cannot be disabled.
• Functionality Cookies: Remember your preferred language, game settings, and account preferences.
• Analytics Cookies: Used to understand which parts of the site are used most and to improve services.

5.2 Cookie Control

You can control or disable cookies from your browser settings. However, please note that disabling essential cookies may disrupt the site's core functionality and you may have difficulty logging in or completing transactions.

6 Data Storage & Security

To ensure the security of your personal information, 3y77 has implemented internationally standard technical and administrative safeguards:

• SSL Encryption: All data transmission, from your access to the site onwards, is encrypted using SSL (Secure Socket Layer) technology.
• Secure Servers: All data is stored on secured servers where unauthorized access is fully controlled.
• Access Control: Only authorized staff have access to specific data for the purposes required by their role.
• Regular Security Reviews: Our systems are regularly tested to identify security vulnerabilities.
• Password Hashing: Your password is never stored directly — only a strong cryptographic hash is stored.

6.1 Data Retention Period

Your information is retained for as long as an active account exists. Even after an account is closed, financial records and identity verification information may be retained for the period required under Bangladesh law. Once the required period has passed, data is securely deleted or anonymized.

7 Your Rights & Controls

Every user registered on the 3y77 platform has the following rights regarding their personal information:

7.1 Right to Access

You may request from us at any time to know what information we hold about you. We will provide you with a summary of that information within a reasonable time.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. Some information can be updated directly from account settings; for others, please contact support.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations or the need to keep financial records.

7.4 Right to Object to Processing

You may object to the use of your information for marketing or analytical purposes. In such cases, we will act on your request as soon as possible.

7.5 Right to Data Portability

You may request a copy of your information in a structured and commonly used format.

To exercise any of the above rights, email us at [email protected] or contact us via the site's live chat.

8 Minors & Age Verification

3y77 strictly prohibits providing services to anyone under the age of 21. For this reason, we verify age and identity at the time of registration and again later when necessary.

We never knowingly collect personal information from minors. If it comes to our attention that a minor has opened an account, we will immediately close that account and delete the associated information.

We ask parents and guardians to keep minors away from online gaming and to monitor their device usage.

9 Third-Party Links & Services

The 3y77 site may sometimes reference related third-party services. However, 3y77 is not responsible for the privacy practices of these third parties. We recommend that you read their privacy policy before using any external service.

This privacy policy applies only to the 3y77 website and services.

10 Policy Changes & Updates

3y77 reserves the right to amend this privacy policy as needed. For any significant changes, we will:

• Post a notice in a prominent location on the site.
• Send a notification of the changes to your registered email.
• Note the date of the update at the top of the policy.

Continuing to use the site after a change is made will be considered acceptance of the new policy. We therefore recommend reviewing this policy regularly.

11 Contact & Complaints

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. 3y77's dedicated support team is available 24/7 to assist in both Bengali and English.

We aim to resolve any privacy-related requests or complaints within a reasonable time. Protecting your information is our top priority.